Contact

A real person reads every message. We reply within one business day, Monday to Friday.

Get in touch

SupportHelp with your account, a video that did not come out right, or a question about a feature.hello@geniestudio.us
Billing and refundsReceipts, plan changes, refund requests and payment problems. See the Refund Policy.hello@geniestudio.us
Privacy requestsAccess, export or delete your data. See the Privacy Policy.hello@geniestudio.us
Legal, copyright and abuseCopyright notices, abuse reports and legal correspondence.hello@geniestudio.us

Business details

GenieStudio is operated by [Legal entity name]
[Registered business address]

Websites: geniestudio.us (this site) and login.geniestudio.us (the app).

Before you write

  • For a problem with a specific video, include the project name and the time it was generated — it helps us find the logs.
  • For billing questions, write from the email address on your account and include the date and amount of the charge.
  • Many questions are answered in the FAQ.

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